Customer Service 800-944-8000 8-5 CST

What is a max qty?

If you try to scan a card or enter a Return Qty and something appears in red

If you see a red *Max and a number appear under a Return Qy box this means you are attempting to enter or scan a qty that is higher than the number of cards we sent you for that price point during the selling season of the return. Only those products sent you for the selling season of the return will be eligible for receiving credit. You can NOT submit a return with any of the price point Return Qtys being higher than their Max qty