• Introduction
• New Version Feb 2016
• Nov 2014 Changes
• Fast start: Place an order!
• Loading screen
• We're auto-saving your order
• Save an Order
• Loading a Saved Order
• Order by Location is best!
• 3 ways to add an item
• An item won't add
• JY Notes
• Adjust quantity/remove an item
• Minimum dollar amount
• Purchase Order
• Clear or Print an order
• Place an order
• Request a later Ship Date
• Pre-pay with a Credit Card
• Pre-pay with a Bank Account
• Special Instructions: last resort
• Tracking your order
• Preferences in Web Orders
• The Order by Location grid
• Items On Order or Shipped
• Worksheets for placing an order
• Ordering non-gridded product
• Ideas for ordering
• Getting help

Once an order is placed we deal with it immediately

We put your order in our ordering system right away. Of course there are many steps an order goes through before it is released to be pulled and packaged and sent to you.

To see your order, check the Order Status page of the website

You can track the progress of all your orders including Web Orders by viewing the Order Status page of the Retailer Website. Your order should show up on this page just minutes after you submit it. All substitutions for currently shipping product should show up at that time.

Special instructions

All orders with special instructions must be held until a DaySpring order entry employee can review them and take appropriate action. As a result this will delay the process timing of your order. But your order should still show up on the Order Status page within minutes of placing it.